Our website stock is GUARANTEED. If our site says it's in stock then we have it in stock! If there is any issue then you will get a full refund PLUS a replacement itemto the same value!
This is just how we do business! We stand by our word and if we say we have it then you will get it. You should never have to get a call or email letting you down, that just isn't how we do things. We have been supplying fancy dress for over three decades and we built our reputation on reliability. We will not let you down.
You know the stock is available as long as you see the "Add to Basket" button. If we don't have it, you will not be able to add it to your cart, you will have to pop it on your wish list for later!
Please note that we occasionally offer new release items on a "Pre-Order" basis. These items are not covered by our stock guarantee, but we do guarantee to fulfill these orders on a first come, first served basis as soon as the item becomes available.
* please note that no cash alternative is available and any returned substitute items are refunded to the value of the original item.